Online Tutorials | Consumer Guides

Computer and Internet Basics

Glossary of Internet Terms
http://www.matisse.net/files/glossary.html

Good, basic list of Internet Terms – prints out to about 20 pages.

How Stuff Works: E-mail
http://computer.howstuffworks.com/e-mail-messaging/email.htm

Thorough description of how the Internet’s e-mail system works, including SMTP and POP3.

How Stuff Works
http://computer.howstuffworks.com

Lots of clear articles about every part of a computer and many other topics

Online Tutorials

Mousing Around
http://www.pbclibrary.org/mousing

Palm Beach County Library’s excellent class on using the computer mouse.

Learn2Type
http://www.learn2type.com

A free keyboard practice site. Free registration required.

Introduction to Windows (Camden County Library Tutorial)
http://www.camden.lib.nj.us/tutorials/windows/default.htm

A beginner’s course on using Windows on your computer.

Free computer training at GCFLearn Free
http://www.gcflearnfree.org/computers

Whether you are new to the computer, returning for review or just want to gain more 21st century skills, GCFLearnFree.org has a wide range of free computer tutorials to choose from, including Microsoft Office, Apple products, and social media.

Consumer Guides

McAfee Threat Intelligence
http://www.mcafee.com/us/mcafee-labs/threat-intelligence.aspx

An in-depth coverage of virus and malware information, including descriptions of viruses and hoaxes, a virus glossary, and anti-virus tips.

Symantec Security Response
http://securityresponse.symantec.com

Information on latest virus threats, security advisories,and hoaxes. Includes online virus dictionary.

Internet Crime Complaint Center
http://www.ic3.gov

The mission of the Internet Fraud Complaint Center (IFCC) is to combat fraud committed over the Internet. It is provided through a unique partnership between the National White Collar Crime Center (NW3C) and the Federal Bureau of Investigation. The IFCC Web site allows consumers nationwide to report Internet fraud; enables the development of educational programs aimed at preventing Internet fraud; offers local, state, and federal law enforcement agencies training in Internet fraud; and allows for the sharing of fraud data by all law enforcement and regulatory authorities. (annotation from website)